Our demo company, LiveDemo, Inc., is a company that specializes in multimedia projectors and other presentation equipment. LiveDemo, Inc. is headquartered in Chicago but it has offices around the world. The following is a demonstration of how LiveDemo, Inc. uses Teamatic to bring the company together!
The IT department at the LiveDemo headquarters is developing an online order-entry system ( a.k.a. WEBOE ). Because Teamatic is a web-based issue-tracking system, the QA department in Atlanta can now log and communicate bugs to the development team without costly phone bills.
All issues are directed to the WEBOE Project Manager, Tim Wells. Tim Wells looks through the issues and determines the validity, priority and severity of each issue. The invalid issues are sent back to the QA team ( by flipping the "Assignee" and putting comments in the "Resolution" or "Action History" ) and the valid ones are assigned to the WEBOE prime developers, John Doe and Susan White. Because of Teamatic's Email Notification feature, the developers are notified of any new issues assigned to them, even when they out of the office ( all livedemo employees have email-enabled cell-phones =) or not logged into Teamatic.
Tim Wells also uses Teamatic to run statistics for his weekly status meetings. Teamatic keeps a tally of the total number of cases logged and the number of open cases of each project in the main screen. Tim also uses the ad-hoc query capability in Teamatic to run different reports on the project as well as on the workload of individual team members.
Another project at LiveDemo is the development of the corporate web site, led by Brian So. The developers of this project are Kathy Smith and John Doe.
Thanks to the Security by Project feature in Teamatic, only the project users of a particular project can view the project or log cases against the project. This keeps all users focused on the projects that they are responsible for.